What are active members and inactive members?
Active members have confirmed their e-mail address and are members of the program.
Pending members have signed up, but haven't responded to the initial e-mail yet.
They are not members of the program and cannot earn any rewards points until they activate their account.
I have no received my activation e-mail, what can I do?
Please contact us on the following page and supply both your e-mail address and your
password that you entered when signing up on the following page:
http://www.mycallsfree.com.au/contact.php
Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household,
however each person registering an account must have a separate e-mail account to participate in our program.
How can I log into my account?
You can log in by entering your e-mail address and password on the following page:
http://www.mycallsfree.com.au/members.php
How can I cancel my account?
To cancel your account, enter your e-mail address and password and select "Unsubscribe"
on the following page:
http://www.mycallsfree.com.au/members.php
How can I cancel receiving your newsletters?
Your membership in our program allows My Calls Free to send you email messages and
advertisements. You may not cancel receiving email ads from My Calls Free without
terminating your membership in our program and forfeiting any and all earnings.
Enter your e-mail address and password on the members page and choose "Cancel Account"
(make sure you are logged out of the program).
How can I change my personal information?
Log in to your account and click the "Edit Your Account" link. You will be able to
edit any of your information except your birthdate. When you change your e-mail address
you will receive a new activation e-mail which you need to use to re-activate your
account.
I live outside of Australia, can I join?
No, we are sorry by MyCallsFree is only for people over the age of 14years living in Australia.
I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program,
we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users
full earning privileges.
Why am I logged out every time after I just logged in?
Our website makes use of cookies. Cookies are little files saved on your
computer which will make sure that our website remembers who you are.
It is possible that your browser does not support cookies or has cookies
disabled. Please make sure that your browser supports cookies and allows
our website to create them. It is also possible that a firewall or anti-
virus blocks them. Close these programs when you go to our website and try
it again.
You can also try our cookie/session-test by clicking
here.
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How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change
frequently so we cannot give an exact amount for each visit, however we do give
you a large percentage of the amount we earn.
When can I request my phone credit?
You may request your phone credit after you have earned 2,000 reward point or 3,000 depending on the phone carrier you chose to use. After you have earned sufficient credits
in your account a "Request Payment" button will automatically appear on your
earnings page. Press the button and your request will automatically be sent
to our accounts payable department.
When will I get my phone credit?
After your phone credit request is made and your account is in good-standing we
will issue the credit to you within 2 working days.
Which phone carriers do you offer phone credit for?
You may chose from Savvytel, Vodaphone, Optus or Telstra.
We recommend our partners Savvytel as they have the best deal and the credit doesn't expire. |
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How can I refer other members?
You may place a link with your referral url to My Calls Free on your website.
You may add your referral url to your email signature. You can give out flyers
or advertise in any way you wish except for Spamming. When we find out that you
are Spamming, we will immediately delete your account and you will forfeiting
any and all earnings.
What is my referral link?
Your personal referral link can be found on your referrals page.
What can I earn through referrals?
Each time you refer a new member to MyCallsFree.com you will be entered in to one of our competitions for great prizes like free mobile phones, PrePaid Calling credit and much much more...
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I have a website I would like to advertise, where can I find information on
your different programs and costs?
please contact us so that one of our agents can tell you more about how our advertising can help your business.
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I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem
in a timely manner. When you are a member, please use our Trouble Ticket system
so we can help you even faster.
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